Cirriculum Vitae

Professional Experience

Senior Product Designer

Microsoft, Redmond, Washington
September 2021 - May 2025

Led design efforts for Microsoft partner and business customer product solutions, including Microsoft 365 Lighthouse, Microsoft 365 admin center, Microsoft 365 security center, and Microsoft Defender.

• Increased the digital security of solution providers and their customers by designing permission management experiences that drove security best practice adoption while shrinking attack surfaces, resulting in an 18% decrease in high-privileged role assignments.

• Reduced deployment planning time for service providers by 3–6 weeks through the design of service deployment plan features.

• Reduced permission-related support tickets by 25% by improving the discoverability, visibility, and access to user permission assignments.

• Increased service provider productivity and active user retention by 8% through the design of novel filter and tagging features.

• Created the first official icon for Microsoft 365 Lighthouse, resulting in a 41% increase in user traffic and an 18% increase in new accounts.

• Developed and maintained product-specific Figma toolkits, establishing inclusive contribution workflows that streamlined team collaboration.

• Led a team of 3 designers, driving timely delivery of key Lighthouse features.

• Mentored junior designers, resulting in 1 mentee promotion to Senior.

• Created a Figma plugin used by 200+ designers, accelerating feature design production throughout the Microsoft design community.